Software case study · Retail & E-commerce
SIDDs Mart — Multi-Vendor E-commerce Marketplace
An online marketplace that gives small vendors a storefront, with separate customer, seller and administration interfaces.
In brief: A multi-vendor grocery and everyday-essentials marketplace designed to help small, local businesses sell online alongside a central catalogue.
- Status
- Live — siddsmart.com
- Interfaces
- Customer, seller, administration
- Model
- Multi-vendor marketplace
- Catalogue
- Fresh produce, staples, beverages, snacks
- Market
- India
Overview
About the project
SIDDs Mart is an online marketplace built by SIDDs Infotech for small-scale vendors. It brings independent sellers onto a single storefront so customers can browse and buy everyday essentials — fresh fruit and vegetables, food grains, oils and spices, beverages and branded snacks — in one place.
The platform is organised around three interfaces: a customer storefront, a seller area where vendors register and manage their products, and an administration interface for catalogue, order and vendor oversight.
A SIDDs Infotech product.
The challenge
- Small, local vendors rarely have the budget or technical skills to run their own online store.
- Customers want a single, trustworthy place to shop instead of contacting several sellers separately.
- A marketplace operator needs to onboard vendors, oversee listings and manage orders centrally.
Features
What the platform does.
Customer storefront
Category navigation, search, featured products, product comparison, wish lists, cart and checkout.
Customer accounts
Registration, sign-in, order history, wish list and newsletter preferences.
Seller dashboard
Vendors register, then manage products, orders, inventory, customers, payouts, reviews and store settings, with a sales overview.
Admin panel
Central oversight of customers, sellers, products, orders, payments and marketing, with revenue analytics and order-status reporting.
Promotions
Specials, brands and gift certificates to support merchandising.
Affiliate programme
A separate affiliate sign-in for partners who refer customers.
Customer service
Returns form, contact page, refund policy and site map.
Search-friendly categories
Readable category URLs for better discoverability.
Technology
Stack
Detailed technology information for this project is available on request.
Outcomes
Where it stands.
- Live at siddsmart.com with customer, seller and administration interfaces.
- Gives small vendors an online sales channel without building their own store.
Industry solutions
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